*Shipping times may vary depending on your exact location.
Please allow 14 - 21 days for your order to arrive (orders may arrive faster than 14 days in some cases).
Your tracking number will be updated 3 - 7 days after your order has been shipped.
Best Online Finds sources products from all over the world to bring you the best deals and the lowest prices, which means sometimes you may have to wait a little longer to get your order. But, it's always worth it!
For questions, inquiries, and help with order delivery, please contact us and one of our helpful experts will assist you.
We ship orders oversea by mail service. After processing your order, we send your item(s) to one of our partnered US Shipping Companies. Shipment will be completely handled by them.
Shipment costs may vary, however, all orders over $45.00 automatically qualify for Free Shipping.
For International Orders, after arriving to your country, your item(s) will be handled by your country's postal service. Please contact your local post office when your package(s) arrive in your country.
We provide international shipping. However, we cannot deliver a shipment to any military areas due to security reasons. Customers in military areas must provide a forwarding address for their delivery to be successful.
To change/provide a new shipping address for any existing order(s), simply contact us and our helpful experts will assist you.
You should see tracking events within 48-72 hours after you have received your email containing the tracking number/tracking ID. The reason for this time lag is that the first tracking event only shows up once the shipment is verified -
i.e. Once the shipment has left one of our fulfillment centers and been marked as "out for delivery" by one of our partnered shipment companies, your tracking information will be updated.
Please see the article above entitled "When Will My Tracking Information Appear?"
When initially retrieving your tracking information from the carrier server, it may take a few minutes. If after waiting and reloading the page you still can not find information about your package, please track again later.
Contact us and one of our helpful experts will assist you with tracking your shipment.
Delivery times delays can be due to high order volume, weather incidents, customer, or backlogs. Please note that tracking information can be displayed after your order has been shipped. Not all tracking information will be updated the same day the order is sent out for shipment.
Please do not hesitate to contact us and one of our helpful experts will provide you with shipment status and tracking information.
We are only able to cancel orders within the first 12 hours after the order is placed.
After that time period, the order has most likely already been processed through our automated system.
This means that the order was already sent to one of our global fulfillment centers and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We pride ourselves on prompt service and this includes getting your order out as fast as possible, please excuse any inconvenience this may cause.
To cancel an order, contact us here and let us know you would like to cancel your order.
Once an order has been successfully canceled, a refund will automatically be credited (added) to the account matching the payment information provided during checkout. Should you have any trouble, questions, or need help with you cancelation and/or receiving your refund, contact us and we will promptly assist you.
Best Online Finds reserves the right to deny any cancelation and/or refund request as Best Online Finds is not always able to cancel and/or refund orders.
Ordering from Best Online Finds is 100% safe and SSL secure, so you can rest assured.
Your personal details are never shared, sold, or rented to anyone and your payment information is encrypted via our secure online checkout process. Security matters, and our customers' security is a top priority.
We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server we use to host our data encrypts the transmission of all credit card and personal customer information using the Internet-Standard SSL–Secure Sockets Layer–protocol.
Google has verified our site as a secure, trusted online retailer.
If there's something wrong with your order–if it doesn't fit, it doesn't work, it arrives broken, you receive a defective product, your order is incorrect, your order arrives damaged, etc.–you get a full 365 days to return your item and also have the right to request an exchange.
Contact us and one of our helpful experts will be happy to assist you in reviewing your return request. Once approved, we will either provide return instructions or send you a replacement. Do not return anything before we review the case, or your return case will be ignored.
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